Packaging

Ecologically
We use a minimum of paper and plastic to wrap and pack.

Economically
We will pack your order in the smallest appropriate outer bag or box.

Delivery

Orders from World Store are sent worldwide from Xiamen in China; from USA Store only within the US and from Italian Store only within Europe. 

We use signed for services by respectable companies: DHL, SF express, TNT, FedEx and such.

The company name and the tracking number will be emailed to you for reference and option to follow the order on our website by logging into My Account and going to My orders or directly on courier company’s website.

Estimated delivery time is 5-7 working days from the day you placed an order for ready to sell items.
Please note that we are in Hong Kong time zone and working Monday – Friday 9 am – 6 pm.

Shipping Cost

Due to the nature of our products, at most times the courier company charges us by the size of a parcel. The tariffs also depend on geographic and economic zones.

The shipping cost, for most delivery locations, will be shown on the Cart and/or Check out page. For orders sent to Hong Kong, China and Taiwan we use SF Express posting service and the postage is payable by the receiver when the order is delivered.

International Customs Charges

The prices within our online stores DO NOT include possible overseas duties and other customs charges you may incur.

Custom charges are imposed by the local customs office and are not in our control. Please ensure you familiarise yourself with your country’s customs charges and levies prior to placing an order. These duties are charged once an order reaches its destination (delivery country). Cost of duties will vary widely from country to country and cannot be predicted by us. All charges are levied by the local government agency and at no margin or profit to us.  We recommend contacting your local customs office before ordering to avoid any unforeseen charges.