All sales are final.

For hygiene reasons, ELEMENTS products cannot be returned or exchanged.

Each item is carefully inspected and securely packed before shipping.

In case your order arrives damaged, please contact us within 48 hours of receiving it so we can review the case and assist you. We may ask for photos or, if needed, a short video call to better understand the issue.

Our team is always here to help you choose the right ELEMENTS product for your practice — feel free to get in touch anytime.