* * * Postage to the US now INCLUDES the tariff !!! * * *
Worldwide Delivery
We ship ELEMENTS Pilates straps, slings, and covers worldwide from our studio in Xiamen, China.
All parcels are sent via trackable, signed-for courier services including FedEx, DHL, and SF Express.
Average delivery time worldwide is 4 to 10 working days from dispatch.
International Customs Charges
Customs and import duties are the responsibility of the customer. Rules vary by country, and we cannot confirm the exact fees in advance.
United States only: we’ve combined the postage and tariff into a single charge, making it significantly cheaper than when they were billed separately.
Tracking Your Order
You will receive an email with the tracking details.
Registered customers can track orders through My Account → My Orders.
Guest customers can track orders directly on the courier’s website.
Postage Cost
Postage cost depends on parcel’s size and destination, and is shown on the Basket and the Checkout pages.
For orders from Hong Kong, China and Taiwan, shipping is via SF Express and the postage is payable by the receiver upon delivery.
Our Packing Promise
Economical
We always pack in the smallest suitable parcel to minimise postage cost.
Ecological
We use the least paper and plastic possible to wrap and protect your order.