We post worldwide from Xiamen in China,

using signed for services by respectable companies like FedEx, DHL or SF express

The customs and import duties are the clients responsibility.

The rules vary from country to country. We can only share some of our clients experience, but can not know the precise extra cost that you might need to pay.

Please get informed about your country’s rules.

 We will email you the delivery company name and the tracking number.

Registered customers can follow the parcel on our website from My Account / My orders.

Non-registered customers can follow the parcel on the courier’s company website.

Normal delivery time is 4 to 7 working days from the day we post your order.

Due to the nature of ELEMENTS, at most times the couriers charge us by the size of a parcel. The tariffs also depend on geographic and economic zones.

The shipping cost, for most delivery locations, will be shown on the Basket and Checkout pages.

For orders sent to Hong Kong, China and Taiwan we use SF Express service and the postage is payable by the receiver on delivery.

Ecologically

We use the minimum of paper and plastic necessary to wrap and pack your order.

Economically

We will pack your order in the smallest appropriate outer bag or box in order to minimise the cost of the postage.

We are in Hong Kong time zone

working Monday – Friday

9 AM – 6 PM